DebtClear

Debt relief family

PRIVACY POLICY


DebtClear is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.debtclear.com (the "Site"). Because this Site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact our support staff by sending an email to cs@debtclear.com If you do not receive acknowledgement of your inquiry, or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at: http://watchdog.truste.com/pvr.php?page=complaint&url=

TRUSTe will then serve as a liaison with us to resolve your concerns.

1. Free eBook

In order to receive a free digital copy of The DebtClear Roadmap: A Comprehensive Guide to Debt Relief, Credit Repair, Asset Protection, and Creditor Lawsuits you are required to provide us with valid contact information including your name, phone number, email address, zip code and your total amount of unsecured debt (such information, and together with your internet protocol address, your "Contact Information"). We use this information to a) send you our company newsletter and b) to contact you about the services offered on or in connection with our site. In addition, with your separate consent, we may provide all or any part of your Contact Information to third parties who provide related products and services.

Upon submission of your Contact Information you will automatically be subscribed to our newsletter. Out of respect for your privacy, we present the option to opt-out of further email and phone communications by a) following the unsubscribe instructions at the bottom of any DebtClear email, b) responding via email to DebtClear emails with "Remove" in the subject line, c) sending an email to DebtClear customer service cs@debtclear.com, sending your opt-out request to us via physical mail to the DebtClear mailing address referenced under "Contact Us" below, or e) following the instructions at debtclear.com/opt-out to be removed from all DebtClear correspondence. Please allow us at least one week to update our records to adhere to your request.

2. Free Consultations

In many areas on our site you will be presented with the opportunity to receive a free consultation from one of our third-party advertising partners. DebtClear may collect the information and electronically pass it to a third-party advertising partner, or DebtClear may present you with a form, banner, or link provided by a third-party advertiser. If DebtClear first collects the information before passing it to a third-party advertiser, DebtClear will use this information in the manner described in Section 1 above. DebtClear makes no representations or warranties regarding the use of your information once it is transmitted to any such third-party advertiser. If DebtClear presents you with a form, banner or link of a third-party advertiser, DebtClear will not be collecting any Contact Information and the privacy policy of the third-party advertiser will control. Please review the privacy policies of those third parties to understand how your information will be used by them.

3. Other Information Sharing and Disclosure

A. Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users and is used to optimize future advertising efforts.

B. Contact Information We Share with Third Parties

We share your Contact Information and other information that identifies or has the potential to identify you personally with third parties for any of the following reasons:

  1. To match you with a third-party advertiser per your request;
  2. To address SPAM or other complaints and verify that the information you provided us was indeed submitted through our site; or
  3. If we determine that we are required to do so by law or in the good faith belief that such action is necessary to a) conform to the edicts of the law or comply with legal process; b) protect and defend the rights or property of DebtClear and/or the Site, including but not limited to the prevention or investigation of a possible crime; or c) act in urgent circumstances to protect the personal safety of users or members of the public. We may also share information we collect via cookies (see below) for this reason.

C. Information You Share In Interactive Site Sessions

The Site archives information you may share on our forum and blog and other interactive Site sessions (collectively, "Interactive Site Sessions") and in some circumstances posts the transcripts of those sessions on the Site to make them available to members and other users. In addition, please be aware that any information you share during an Interactive Site Session will be available to all of the other participants in such sessions and if posted as part of a Site forum or blog, may be visible on the Site to other users. Furthermore, DebtClear does not and will not monitor who participates in Interactive Site Sessions and cannot control what those participants may do with shared information. Thus, please do not share any information about you or your financial circumstances during an Interactive Site Session which you would not want to be made publicly available. YOU ACKNOWLEDGE THAT INTERACTIVE SITE SESSIONS ARE A PUBLIC FORUM AND THAT YOU SHARE ANY AND ALL INFORMATION DURING SUCH SESSIONS AT YOUR OWN RISK.

D. Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site for two main purposes: a) maintaining a consistent user experience while you are using the Site, and b) saving your personalized settings so that when you return to the Site, the information you previously provided can be retrieved and you can easily use the Site's features that you customized. For this purpose, we link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to track the performance of our business partners. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site.

Some of our business partners use cookies on our site. We have no access to or control over these cookies. See "Third Party Advertisers."

4. Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by DebtClear. Please be aware that DebtClear is not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site you should read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

5. Third Party Advertisers

The ads appearing on the Site are delivered to users by our third-party advertising partners. We share Web site usage information, personally identifiable information and information collected via cookies about users with this third party for the purpose of targeting our Internet banner advertisements on this site.

In the event that you elect to receive additional information or sign up for special offers from our third party advertisers, such as by clicking on the credit monitoring service offer made available by our advertising partner RateSpecial, we may use your personal information (e.g. your name, address, etc) to complete corresponding forms on the their party Site. We do this solely to assist you in completing such forms. If you do not wish to complete the third party advertiser form and have such information sent to the third party advertiser, then simply close the browser and your personal information will not be recorded by our third-party advertiser(s).

6. Security

The security of your personal information is important to us. Our servers are managed by third-party professionals who continuously monitor and update the hardware and software protecting the servers containing your information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at cs@debtclear.com.

7. Updating Personal Information

If you wish to update or change your personal information on the Site, please contact us at cs@debtclear.com.

8. Children's Privacy

DebtClear is committed to complying with all relevant legislation regarding the protection of children and their personal information online, including the Children's On-line Privacy Protection Act in the United States. If you believe that DebtClear has received information from a child or other person who is not of majority age in their relevant jurisdiction, please contact us at cs@debtclear.com or via our physical mailing listed in the "Contact Us" section below and we will take all reasonable efforts to remove the information.

9. Governing Law

This Privacy Policy is governed by the law of the state of Washington, United States of America, without regard to conflict of law principles.

10. Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at 800-793-0603 x3 or cs@debtclear.com.

DebtClear
1414 12th Ave, Ste 510
Seattle, WA 98122
Toll free: (800) 793-0603
Fax: (206) 452-5568

Effective April 1, 2010